Yes! We Can Fix Your Piano


Pianos are a collection of hundreds of moving parts. When parts stick, jam or break, repair work is needed. Piano repair work involves replacement or repair of existing parts, while keeping the piano its intended original condition.


Some Example of Piano Repairs We Can Do

  • Sticking Keys
  • Keys That Don’t Play
  • Broken Strings
  • Chipped or Cracked or Missing Piano Keys
  • Broken or Missing Casters
  • Broken or Missing Music Desks
  • Piano Pedal Function
  • Clicks and Other Noises in your Piano
  • And Much More!

Most Common Piano Repairs

We encounter a variety of piano repairs daily. The tabs below provide information on the most common piano repairs we find.

Sticking Piano Keys

By far the most common repair call we receive is for a “sticking key.” This is considered, in most cases, a minor repair.

Usually, this refers to when the piano key is depressed and won’t come back up. However, sometimes our clients refer to a “sticking Piano Key” when the piano key is pressed down, the corresponding note doesn’t play.

In either case, there are at least a dozen different reasons why a note won’t play. Some of these may require only a minor adjustment to the piano key, the key pin, or the key lever bushing to fix, while some may require replacement or repair of broken parts and/or action components. Most often, though, stuck piano keys are quick fixes—something is stuck, or something is broken, but the problem can be easily fixed.

Broken Piano Strings

A moderate repair costing in most cases $35 for treble strings (during a tuning visit), or ranging from $75 to $110 for treble strings (without a tuning visit). Single custom-made bass strings have an approximate replacement cost of $75 to $100.

Strings almost never break on newer or recently restrung pianos because new piano wire is extremely elastic. On older pianos, if the strings have become brittle with age, they are more likely to break—even if the change is tension is very slight. However, strings can and do break sometimes for no apparent reason at all. Should a plain steel string break during a tuning, we can usually replace it “on the spot.”

In the case of a broken bass string, which is a “wound string” (core steel wire with other wire—usually copper, sometimes steel—wrapped around it), if the broken string is still available, it is possible to splice the old string back into place. However, splicing a piano string is dependent upon the location of the actual break. That is, there must be enough core wire left to properly splice the string. If a bass string is missing, a new one can be ordered. However, each bass string on each make and model of piano is different. Ideally, the broken string is available to be duplicated. If it is not available, measurements can be taken from your piano for duplication.

Missing Cabinet/Case Parts

Usually these types of repairs are minor to moderate in nature depending on what parts may be missing or in need of repair.

Most often, we receive calls or questions about replacing case/cabinet parts on a piano. For instance, we routinely replace missing/damaged prop rods on grands, music desks on grands and uprights, hinges, hinge pins, and more.

Piano Regulation

Piano regulation is not really a repair. It is the adjustment of the mechanical moving parts of the piano to insure an even touch, feel, and tone. Although, not a piano repair, it is listed here as we frequently receive inquiries about the “feel of the piano”.

Piano Regulation is the process of adjusting the piano’s mechanical components (the action), including the keys, hammers, dampers, and all the parts in between, to compensate for wear, for compacting of cloth and leather, and the dimensional changes in the wood caused by humidity fluctuations.

Piano action regulation can be an ideal solution if you are not happy with the feel, playability, or response of your piano.

Voicing

Again, voicing is not really a repair. It is the adjustment of the hammer hardness, to insure an even tone throughout the piano.

Voicing includes finely adjusting each hammer’s felt to produce the best possible tone (or voice). In some cases, hammers are too hard, which produces a very bright sound. Hammers that are too soft will produce an overly mellow tone. Voicing can be performed in either direction depending on the desired result. We routinely voice hammers for clients based on their preferences. That is, whether you want a brighter sound or you want a more mellow tone, it can be achieved through voicing.

Touchweight of the piano is a frequently expressed concern of our clients. Not really a repair, but more of a modification, we can help.

Broken or Missing Caster

Piano casters—especially on older pianos—are frequently jammed, broken, damaged or missing. Piano caster can be replaced in sets of two or four.

Chipped or Cracked or Missing Piano Keys

Individual piano keys that are chipped, cracked, or missing can be repaired or replaced. However, matching the color of the key top material is challenging unless your piano is relatively new. Generally, on older pianos, a complete key top replacement is warranted and recommended. See more piano keytop information here.

Some basic repairs can be performed after, before, or during your tuning. Basic, quick repairs and adjustments that are simple in nature and that can be completed in a few minutes during the course of a tuning do not incur a charge.

Piano Repair in Your Home or The Shop?

Most routine piano repair work can be done in the home, however major replacement work such as re-pinning and restringing, falls under the piano restoration category, and should be performed in a fully equipped piano repair shop, which we have!

Routine Piano Repair work includes repairing broken action parts such as hammer shanks, butts, wippens, damper levers and flanges. Individual piano key or keytop repairs can be done in your home. A full replacement set of piano keytops requires your piano keys be taken to our shop.

Cleaning the piano action and inside case are frequently overlooked repairs and service items that are easily done in your home. We travel with equipment for most in home repairs, from spot replacement of parts to string repair. Most repair work on newer pianos stems from abuse or poor manufacturing.